How we verify software and choose what to recommend

Where our information comes from

Every factual claim about a product on this site comes from one of three sources, and we try to be clear about which:

1. The vendor’s own pricing page and documentation. This is the source for prices, plan names, seat limits, usage caps and feature availability. It is the primary source, and it is where most of our numbers come from.
2. The vendor’s published help centre and terms. This is where we check the details that decide real cost, such as how a seat is counted, whether a limit resets monthly, and what happens when a team exceeds a workspace cap.
3. Our own use of the product. Where we have used a tool ourselves, we say so explicitly in the review. Where we have not, we do not imply that we have.

The verification stamp

Every review carries a stamp reading Last verified followed by a date. That date is when we last opened the vendor’s pricing page and checked the numbers in the article against it.

Software pricing changes more often than most publishers update their reviews. If you are reading a review with no date on it, you cannot tell whether it is current. We date every page so you can judge that for yourself.

When a vendor changes a plan and we notice, we update the page and move the stamp forward. When we miss a change, the stamp is what tells you the page may be stale.

How we calculate cost

Per-seat pricing is where small agencies are most often misled, so we do the arithmetic explicitly.

• We quote annual-billing prices where a vendor offers them, because that is the rate a committed agency actually pays, and we say when a monthly rate differs.
• We calculate the total monthly cost for a five-seat team, which is the typical size of the agencies this site is written for.
• We flag workspace caps separately from usage caps, because a cap on the number of billed users can force an upgrade that the per-seat price does not reveal.
• We note where a free tier is described as unlimited but is limited in a way that matters, such as a cap on the number of AI-generated outputs rather than on recordings.

What we do not claim

We are deliberate about this list, because a review site is only worth reading if you know where its knowledge ends.

• We do not claim to have tested every tool we write about. Where we have not used a product, the review is based on vendor sources and is presented as such.
• We do not publish invented testimonials, statistics or credentials. You will not find customer quotes on this site unless they are attributable.
• We do not promise rankings, traffic or results for anyone who buys a tool through us.
• We do not claim a tool is right for everyone. Every review is scoped to a specific size of firm and a specific job.

Corrections

If a price, plan limit or feature detail on this site is wrong, we want to know. Write to hello@agencysoftwarereport.com with the page and the correction. We check it against the vendor’s own source and update the page, moving the verification stamp forward.

Corrections are made on the evidence, not on the vendor’s preference. We do not remove a recommendation because a company asks us to.